Frequently Asked Questions

WHEN WILL MY ORDER BE READY?

We ask for 7-10 business days (Mon-Fri) after your order has been placed.

WHEN CAN I CURBSIDE PICK UP MY ORDER?

Contact us via live chat or call us @ 210-287-7877 to schedule your pick up.

HOW DO I CANCEL MY ORDER?

Contact us via live chat or call us @ 210-287-7877.

WHAT TYPE OF ARTWORK DO I NEED TO UPLOAD FOR MY DESIGN?

We work with black and white line art ( coloring book type) images. If you have questions about your artwork, please contact us via live chat.

WHAT IF MY ARTWORK IS NOT IN BLACK AND WHITE LINE ART?

Contact us via live chat for further information.

CAN I BRING IN MY OWN PRODUCTS FOR ENGRAVING?

Due to COVID we are currently only engraving our products. 

CAN I DROP SHIP MY ORDER AS A GIFT?

YES!!

WHAT'S ACCOUNT LIMITS?

Lorem Ipsum is simply dummy text of the printing and typesetting industry.

ARE MY ENGRAVINGS IN COLOR?

No. All engravings are in stainless steel.

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